Terms and Conditions
Welcome to Pumper ("App"), provided by Proveway Pvt Ltd (India) and Henq eCommerce LLC (USA). By accessing or using our App, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using the App.
1. Company Information
- Proveway Pvt Ltd: Suhagi, JBP, MP, India
- Henq eCommerce LLC: 3 Germany Dr Unit 4, Wilmington, DE 19804, USA
- Contact: support@pumper.run
2. App Description
Pumper helps Shopify store owners increase their sales by easily creating Quantity Breaks, Bundles, and Discount Offers. The App is designed to integrate seamlessly with Shopify stores and enhance promotional capabilities.
3. User Eligibility
There are no specific age or geographic restrictions to use our App. By using the App, you confirm that you have the authority to operate the associated Shopify store and agree to comply with these Terms.
4. Pricing and Payments
Our pricing details are available on the Shopify App Store listing page. We offer a 30-day refund policy on subscriptions. If you wish to cancel or request a refund, please contact our support team at support@pumper.run.
5. Intellectual Property
All content within the App, excluding merchant-generated content, is the intellectual property of Proveway Pvt Ltd and Henq eCommerce LLC. Unauthorized reproduction, distribution, or modification of App content is strictly prohibited.
6. User Obligations
Users must comply with Shopify's Terms of Service while using the App. Any violation of Shopify's policies may result in suspension or termination of access to our App.
7. Limitation of Liability
We shall not be liable for indirect, incidental, or consequential damages resulting from the use of our App. Results vary across merchants; while testimonials and case studies featured on our website are authentic, individual outcomes are not guaranteed.
8. Case Studies and Testimonials
Case studies, testimonials, and performance metrics featured on our website are shared with the express consent of the merchant. Results vary by store; featured outcomes are not guaranteed for all users. Some participating merchants may have received promotional offers in connection with their participation.
9. Termination
We reserve the right to suspend or terminate access to our App if a user:
- Violates these Terms and Conditions
- Breaches Shopify's Terms of Service
- Engages in misuse of the App
- Fails to pay applicable fees
10. Changes and Updates
We reserve the right to update these Terms and Conditions at any time. Continued use of the App after changes constitutes acceptance of the updated Terms.
11. Governing Law
These Terms are governed by the laws of India. Any disputes arising from or related to these Terms shall be subject to the jurisdiction of Indian courts.
12. Data Privacy
We respect your privacy and handle data in accordance with our Privacy Policy. Please review it for details on data collection, use, and protection.
13. Third-Party Integrations
Our App operates within the Shopify ecosystem using Shopify's API. Third-party integrations are subject to their own terms and conditions.
14. Contact Information
For questions, feedback, or support, please contact us at support@pumper.run.